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how do marketers attract and retain customers

How Do Marketers Attract and Retain Customers?

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In the business world, the customer is always king. As such, businesses must go to great lengths to attract customers and get them to purchase their products or services. But how do marketers actually attract customers?

There are a number of ways to attract customers, but some of the most common and effective methods include advertising, promotions, and discounts. Let’s take a closer look at each of these methods:

Advertising: Advertising is all about creating awareness for a product or service. It’s about getting people to see or hear your message and then convincing them that your product or service is worth their time and money. To be effective, advertising must be targeted at the right audience and delivered through the right channels.

Promotions: Promotions are another great way to attract customers. By offering something of value (e.g., coupons, discounts, free shipping), businesses can tempt potential customers into making a purchase. Promotions can be delivered through various channels, including email, social media, and traditional marketing channels like print ads and television commercials.

Discounts: Discounts are perhaps the most common method used by businesses to attract customers. Who doesn’t love a good deal? By offering reduced prices on products or services, businesses can ent.

Focus on benefits, not specifications. I wanted to cut up some fallen trees

Many companies make the mistake of focusing on the specifications of their product rather than the benefits it provides. This is especially true in industries where products are constantly evolving and improving, such as technology. It’s easy to get caught up in promoting the newest features of your product, but it’s important to remember that consumers usually don’t care about specs. They want to know what your product can do for them.

For example, let’s say you’re selling a new smartphone. You could list off all of its specs like the processor speed, RAM, storage capacity, camera megapixels, etc., but chances are that most people won’t know or care about those things. Instead, focus on what benefits the phone offers. Is it super lightweight and easy to carry around? Does it have an incredible battery life? Is the camera really good for taking pictures in low light? These are the things that people will care about and that will help them decide whether or not to buy your product.

Of course, there is a time and place for specifying details like RAM and storage capacity. If you’re selling to a more tech-savvy audience then they might be interested in those things. But even then, it’s still more important to focus on how those specs benefit the user rather than just listing them off as if they’re impressive for their own sake.

Focus on value, not price

Value is always more important than price. Price is what you pay, while value is what you get in return. When making a purchase, customers are looking for the best possible value they can find. This means finding a product or service that meets their needs at a fair price.

To attract customers, businesses must focus on creating and delivering value. They need to offer products and services that solve customer problems and improve their lives in some way. By doing this, businesses will be able to charge premium prices and still earn loyal customers.

Here are some ways businesses can create and deliver value:

1) Find out what customers want and need: The first step is to understand what potential customers are looking for. What problems do they need solved? What would make their lives easier? Businesses can use market research techniques such as surveys, interviews, and focus groups to gather this information.

2) Offer unique solutions: Once you know what potential customers want, it’s time to develop products or services that meet those needs better than anyone else. This could involve creating new products or improving existing ones. It might also mean providing unique services or offering customization options.”3) Be clear about the benefits: Customers won’t buy your product unless they understand how it will benefit them.”4) back up your claims: Be sure to provide evidence that backs up any claims you make about your product or service.”5) Make it easy to buy: Make it easy for potential customers to purchase your product or service by offering multiple payment options, flexible delivery methods, etc.”6) Deliver on your promises: Once a customer has made a purchase, it’s important to follow through on all promises made during the sale process.”7) Seek feedback and constantly improve: Finally, always be seeking feedback from customers so you can continue to improve your offerings over time.”By following these steps.

Focus on show, not learn

In today’s competitive marketplace, it’s more important than ever for businesses to focus on attracting customers, not simply educating them. After all, potential customers are far more likely to purchase products or services from companies that they feel understand and cater to their needs.

One of the best ways to attract customers is by focusing on showing them what your company can do for them, rather than simply telling them about your products or services. In other words, don’t just list the features of your product or service; explain how those features will benefit the customer.

For example, imagine you own a home cleaning business. Rather than describing your cleaning services in detail, tell potential customers about the free time they’ll have if they use your service. Or if you sell cosmetics, don’t just rattle off a list of ingredients; instead, show how your products can help women feel more confident and beautiful.

It’s also important to focus on creating an emotional connection with potential customers. After all, people are far more likely to buy from companies that they feel a personal connection with. So make sure your marketing materials reflect the personality of your brand and connect with people on an emotional level.

Focus on emotions, not reasons

It’s no secret that people buy based on emotion and justify with logic. In fact, studies have shown that up to 85% of our purchase decisions are based on emotion. And yet, most marketing focuses on logic and reasons why someone should buy a product or service.

The problem is that when we’re making a decision, the emotional part of our brain is really running the show. The rational part of our brain doesn’t even kick in until after we’ve made a decision. So even if your marketing has great logic and reasons behind it, if you’re not speaking to the emotions of your target customer, you’re not going to be as effective as you could be.

Think about it this way: when was the last time you made a purchase because it made complete logical sense? More likely than not, there was an emotional component to it as well. Maybe you were feeling happy and wanted to treat yourself, or maybe you were feeling anxious and wanted something to make you feel better. Whatever the case may be, emotion played a role in your decision-making process.

To tap into this power of emotion in marketing, focus on creating ads and content that evoke specific emotions in your target customers. If you want them to feel excited about your product or service, use images and language that evokes excitement. If you want them to feel more confident about their purchase decisions, use images and language that inspire confidence. And so on for any other desired emotion.

The bottom line is this: if you want people to buy from you, focus on emotions instead of reasons why they should do so logically speaking – because at the end of the day, emotion trumps logic every single time when it comes down making purchasing decisions.”

Focus on you, not I

The Power of First Person Marketing

In business, it’s all about “I.” Me. My company. My products. My services.

But what if we changed our perspective and started thinking about things from the customer’s point of view? What if, instead of constantly talking about ourselves, we focused on the customer and what they want?

It may seem like a small change, but it can make a big difference in how customers perceive your business. And it can have a major impact on your bottom line.

Here’s why: When you focus on the customer instead of yourself, you’re automatically creating a more personal connection with them. You’re showing that you care about their needs and wants, not just your own agenda.


Hi, I'm Steve, and I'm an internet marketing expert. I've been making a living online for over 15 years, and I know the ins and outs of the industry. I'm passionate about helping people find financial freedom, and I believe that internet marketing is a great way to do that. I'm always on the lookout for new and innovative ways to make money online, and I'm excited to share what I've learned with you.